Why Buy a Jayman? Customer Service

Award-winning Customer Service

We treat you like family.

Every builder will talk about customer service, but not many actually embrace it. At Jayman BUILT, we go above and beyond for our customers to help everyone love being part of the Jayman family.

If you have a question about your home, or are having an issue that you’d like to talk to someone about, there are a few different ways you can reach us:

We listen to our customers.

At Jayman BUILT we believe that exceptional customer service comes from listening to our customers, hearing the good and the bad, and building off this feedback. Our culture of continually collecting and acting on comments from our customers is what makes us even better each year.

Jayman BUILT uses Avid Surveys, a third-party service, to help us gather feedback from our customers. This gives you the confidence that the reviews we share with you are 100% authentic and unedited. As one of our customers, you’ll hear from Avid three times at set points in your journey to home ownership. This gives us multiple opportunities to make sure that you’re confident and comfortable with your experience.

Every year, Avid evaluates the results from every company that uses them and awards those with top scores. We’re pleased to announce that in 2016 we were awarded the Avid Gold Award for Customer Service, the highest customer rating award in Alberta for a new home move-in experience, as a direct result of the positive feedback we received from our customers. In 2017, we received three Avid Benchmark Awards for being among the top 25% of all homebuilders in Canada.

To learn more about Avid Surveys, visit www.avidratings.com, or ask your sales team to share some of their reviews with you.

Tell your story!

We’d love to celebrate your Jayman journey to home ownership. Connect with us today!

Our Jayman sales person went above and beyond to provide exceptional service.

Heeba R., Redstone

The whole Jayman BUILT group in Desrochers were amazing – from the sales staff, to construction, to the receptionist.

Ning M., Desrochers